{"id":27726,"date":"2020-12-09T09:00:50","date_gmt":"2020-12-09T13:00:50","guid":{"rendered":"https:\/\/kidshelpphone.ca\/?page_id=27726"},"modified":"2023-05-22T06:51:30","modified_gmt":"2023-05-22T10:51:30","slug":"our-trained-volunteer-crisis-responders","status":"publish","type":"page","link":"https:\/\/kidshelpphone.ca\/our-trained-volunteer-crisis-responders\/","title":{"rendered":"Our trained, volunteer crisis responders"},"content":{"rendered":"\n

Are you looking for someone to talk to about something on your mind? Maybe it\u2019s about school, family, work or friends, and you just don\u2019t want to say it out loud. Kids Help Phone\u2019s crisis responders are here for you 24\/7. Below, you can get to know our crisis responders and find out how you can access their support through text<\/a> whenever you need it.<\/p>\n\n\n\n

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It\u2019s an unmatchable feeling knowing how many people we help as crisis responders.<\/p>\n\n\n\n

<\/p>\n\u2014 Taylor, crisis responder<\/cite><\/blockquote>\n\n\n

\n Who are Kids Help Phone\u2019s crisis responders?<\/h2>\n\n\n

Our crisis responders are trained, dedicated volunteers who are passionate about helping young people from coast to coast to coast. Our crisis responders<\/a> have diverse identities and come from communities throughout the country. They include professionals, students, teachers or anybody with an Internet connection and a willingness to learn how to support people over text.<\/p>\n\n\n\n

Before starting their first texting conversation, crisis responders complete 36 hours of online training. They\u2019re trained to recognize that everyone experiences the world differently. This can be because of different identities, culture, social factors, access to mental health support and many other things. They use this understanding to move through the conversation with dignity and respect. Their number one goal is to create a safe space for you to share whatever you\u2019d like to.<\/p>\n\n\n

\n How can they support me?<\/h2>\n\n\n
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To me, being a crisis responder means being compassionate and listening without judgment.<\/p>\n\u2014 Jessica, crisis responder<\/cite><\/blockquote>\n\n\n\n

Crisis responders help support you from a hot moment to a cool calm. You can talk to them about any issue \u2014 big or small. Crisis responders show empathy and listen to you without judgment. They work with you to identify strategies to help you cope and reflect on sources of strength and community in your life. They can also share free or low cost mental health services<\/a> and self-care resources<\/a> with you.<\/p>\n\n\n\n

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To me, being a crisis responder means that you help someone feel a little less alone in the crisis or pain they are experiencing, while also empowering them to recognize their inner strength.<\/p>\n\u2014 Diana, crisis responder<\/cite><\/blockquote>\n\n\n\n

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Crisis responders are supervised by professional Kids Help Phone staff. Our supervisors have graduate or post-graduate degrees in a relevant field (e.g. social work, etc.) or they have extensive experience in crisis intervention. Everyone behind our texting service works together to help ensure you get the support you need, when you need it most.<\/p>\n\n\n

\n Where can I learn more and get support?<\/h2>\n\n\n

Our crisis responders recognize that it\u2019s brave to reach out for help. It can be scary to take the first step. When you\u2019re ready, our crisis responders are here to provide non-judgmental support with whatever you\u2019re going through.<\/p>\n\n\n\n

Crisis responders are available 24\/7 for mental health support in English or French. To get in touch, text<\/a> CONNECT to 686868<\/a>.<\/p>\n\n\n\n

Do you identify as First Nations, Inuit or M\u00e9tis<\/a>? You can ask to be matched with an Indigenous crisis responder (if one is available) as you begin your conversation.<\/p>\n\n\n\n

Crisis responders provide a confidential service. You can read more about what that means in our privacy policy<\/a>.<\/p>\n\n\n\n

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\n\n \n \n \n Texting for support? Read this Q&A with a Crisis Responder.<\/span>\n <\/a>\n\n \n \n \n \n \n Learn more<\/span>\n about Texting for support? Read this Q&A with a Crisis Responder.<\/span>\n <\/a>\n\n \n <\/div>\n <\/div>\n\n \n \n <\/div>\n\n\n <\/div>\n\n \n
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