{"id":66020,"date":"2022-12-28T11:33:40","date_gmt":"2022-12-28T15:33:40","guid":{"rendered":"https:\/\/kidshelpphone.ca\/?post_type=articles&#038;p=66020"},"modified":"2024-07-02T11:11:23","modified_gmt":"2024-07-02T15:11:23","slug":"text-support-qa-with-a-black-crisis-responder","status":"publish","type":"articles","link":"https:\/\/kidshelpphone.ca\/get-info\/text-support-qa-with-a-black-crisis-responder\/","title":{"rendered":"Text support Q&amp;A with a Black crisis responder"},"content":{"rendered":"\n<p class=\"lead\">Kids Help Phone\u2019s trained, volunteer crisis responders offer free, confidential text support to young people in Canada, 24\/7. But what is a crisis responder at Kids Help Phone? And how can they help young people through text-based support? In this interview, you can get to know Kris (he \/ him), one of Kids Help Phone\u2019s volunteer crisis responders. He chats about his journey with Kids Help Phone, his experiences as a Black man and his passion for our texting service for Black youth. &nbsp;<\/p>\n\n\n\n<p><em>Young people across Canada can connect with Kids Help Phone\u2019s <\/em><a href=\"https:\/\/kidshelpphone.ca\/our-e-mental-health-services\/\"><em>e-mental health services<\/em><\/a><em> for support at any time. Black youth who identify as African, Caribbean, Black or a part of the Afro-diaspora can access free wellness support 24\/7 by texting RISE to 686868.<\/em><\/p>\n\n\n<h2    id=\"hi-kris-to-start-our-qa-can-you-tell-us-how-long-youve-been-a-volunteer-crisis-responder-with-kids-help-phone\"\n    class=\"acf-block-heading \"\n    >\n    Hi Kris! To start our Q&#038;A, can you tell us how long you\u2019ve been a volunteer crisis responder with Kids Help Phone?<\/h2>\n\n\n<p>\u201cI\u2019ve been a volunteer crisis responder with Kids Help Phone for eight months.\u201d<\/p>\n\n\n<h2    id=\"wed-love-to-get-to-know-you-better-can-you-describe-yourself-in-three-words\"\n    class=\"acf-block-heading \"\n    >\n    We\u2019d love to get to know you better. Can you describe yourself in three words? <\/h2>\n\n\n<p>\u201cI would say that I am thoughtful, joyful and creative.\u201d<\/p>\n\n\n<h2    id=\"do-you-have-any-pets-plants-count\"\n    class=\"acf-block-heading \"\n    >\n    Do you have any pets (plants count!)?<\/h2>\n\n\n<p>\u201cI don\u2019t have any pets, but I dream of having a dog one day. I do have an aloe plant.\u201d<\/p>\n\n\n<h2    id=\"whats-something-you-like-to-do-for-fun\"\n    class=\"acf-block-heading \"\n    >\n    What\u2019s something you like to do for fun?<\/h2>\n\n\n<p>\u201cI like to play <em>Dungeons and Dragons<\/em>. It\u2019s really fun to make a character and role-play how they would act in the fantasy world you\u2019re in. The battles in the game can also get pretty intense, with a lot of them coming down to a single dice roll. If you like fantasy novels, video games or acting in general, I\u2019d highly recommend.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-1024x1024.jpg\" alt=\"Illustration of a young person rolling a numbered dice while floating in the air with a green castle and ladder in the background\" class=\"wp-image-81292\" srcset=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-1024x1024.jpg 1024w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-300x300.jpg 300w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-768x768.jpg 768w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-40x40.jpg 40w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-46x46.jpg 46w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-64x64.jpg 64w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-80x80.jpg 80w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-115x115.jpg 115w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-118x118.jpg 118w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-690x690.jpg 690w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-400x400.jpg 400w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-323x323.jpg 323w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-38x38.jpg 38w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-600x600.jpg 600w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-100x100.jpg 100w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice-290x290.jpg 290w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-young-person-rolling-a-dice.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><em><em>KHP is honoured to share creative content submitted by youth from coast to coast to coast as they Feel Out Loud with us. We thank the creator of this piece&nbsp;<a href=\"https:\/\/www.thecre8torhouse.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jaylah A\u2019Drianna H<\/a>. for their contribution to youth mental health and well-being in Canada.<\/em><\/em><\/p>\n\n\n\n\n    <div class=\"acf-block-callout-box acf-block-callout-box--right acf-block-callout-box--image\" style=\"background-color: #172A72;\">\n\n\n        \n\n        \n            <div class=\"acf-block-callout-box__wrapper acf-block-callout-box__wrapper--image d-flex\">\n\n                                    <figure><img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"660\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image.jpg\" class=\"acf-block-callout-box__image\" alt=\"\" srcset=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image.jpg 740w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-336x300.jpg 336w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-40x36.jpg 40w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-46x41.jpg 46w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-64x57.jpg 64w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-80x71.jpg 80w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-115x103.jpg 115w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-118x105.jpg 118w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-400x357.jpg 400w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-362x323.jpg 362w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-43x38.jpg 43w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/riseup-tile-image-600x535.jpg 600w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/figure>\n                \n                <div class=\"acf-block-callout-box__content\">\n                    <h2 class=\"acf-block-callout-box__title mt-0\" style=\"color:#FFFFFF\"><\/h2>\n                    <div class=\"acf-block-callout-box__text acf-block-callout-box__text--image mt-0\" style=\"color:#FFFFFF\">\n\n                        \n                    <\/div>\n\n                    \n                        <a class=\" acf-block-callout-box__content-link\" href=\"https:\/\/kidshelpphone.ca\/get-info\/support-for-black-youth-riseup-powered-by-kids-help-phone\/\" target=\"_self\"  style=\"color: #FFFFFF\">RiseUp powered by Kids Help Phone<\/a>\n\n                    \n                <\/div>\n            <\/div>\n\n        \n        \n\n<\/div>\n\n\n\n<!-- <\/div> -->\n\n\n\n<h2    id=\"what-made-you-want-to-offer-text-support-at-kids-help-phone\"\n    class=\"acf-block-heading \"\n    >\n    What made you want to offer text support at Kids Help Phone?<\/h2>\n\n\n<p>\u201cI wanted to be able to help people who didn\u2019t have anyone in their own lives who they could go to when they were in need of help and support. When I was a kid, I often felt alone and like I had no one to turn to. I don\u2019t want other people to have to feel that way. As a Black man, I\u2019m especially passionate about helping to ensure Black youth have people they can turn to when they\u2019re in need through RiseUp powered by Kids Help Phone.\u201d<\/p>\n\n\n<h2    id=\"can-you-describe-what-a-volunteer-crisis-responder-does-to-provide-text-support\"\n    class=\"acf-block-heading \"\n    >\n    Can you describe what a volunteer crisis responder does to provide text support?<\/h2>\n\n\n<p>\u201cA volunteer crisis responder helps by providing a space for texters to talk about whatever they\u2019re going through. Volunteer crisis responders try to help texters feel comfortable, so that they can openly share issues they\u2019re facing that they might not have talked about with anyone before. The volunteer crisis responder also helps the texter think of possible action \/ safety plans for their concerns, or ways they can manage difficult emotions arising from similar issues in the future.\u201d<\/p>\n\n\n<h2    id=\"what-training-did-you-do-to-become-a-volunteer-crisis-responder\"\n    class=\"acf-block-heading \"\n    >\n    What training did you do to become a volunteer crisis responder?<\/h2>\n\n\n<p>\u201cThe training required is an in-depth course where trainee crisis responders learn how to talk to people in crisis. Trainees go through mock crisis conversations and watch videos on communication skills. They learn about how best to help someone feel comfortable opening up in a conversation. Trainee crisis responders also learn how to help ensure texters leave a conversation feeling supported and confident that they can face whatever challenge they\u2019re coping with.\u201d<\/p>\n\n\n\n\n    <div class=\"acf-block-callout-box acf-block-callout-box--left\" style=\"background-color: #172A72;\">\n\n\n        \n            <h2 class=\"acf-block-callout-box__title mt-0 mb-4 text-uppercase\" style=\"color: #FFFFFF\">You can explore more ways to get support and resources from:<\/h2>\n\n            \n                <ul class=\"acf-block-callout-box__links ml-2\">\n\n                    \n                        <li class=\"mt-0\">\n                            <a class=\"acf-block-callout-box__links-item\" href=\"https:\/\/good2talk.ca\/\" target=\"_blank\" rel=\"nofollow\" style=\"color: #FFFFFF\">Good2Talk<\/a>\n                        <\/li>\n\n                    \n                        <li class=\"mt-0\">\n                            <a class=\"acf-block-callout-box__links-item\" href=\"https:\/\/peertopeer.kidshelpphone.ca\/\" target=\"_blank\" rel=\"nofollow\" style=\"color: #FFFFFF\">the Peer-to-Peer Community at Kids Help Phone<\/a>\n                        <\/li>\n\n                    \n                <\/ul>\n\n            \n        \n\n        \n        \n\n<\/div>\n\n\n\n<!-- <\/div> -->\n\n\n\n<h2    id=\"what-happens-when-someone-texts-kids-help-phone\"\n    class=\"acf-block-heading \"\n    >\n    What happens when someone texts Kids Help Phone?<\/h2>\n\n\n<p>\u201cWhen someone texts Kids Help Phone (e.g. a Black young person texts RISE to 686868, etc.), they get an immediate, automated message welcoming them to the service. The system asks them what\u2019s on their mind. It also states that the conversation is completely confidential unless someone is at immediate risk of harm \/ danger and \/ or discloses abuse. The texter is then directed to a live, volunteer crisis responder. The volunteer crisis responder greets them and asks for more information about the challenge they\u2019re facing.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-1024x1024.jpg\" alt=\"Illustration of a young person holding a digital tablet while sitting, with multiple hands in the background using smart phones to get text support\" class=\"wp-image-81293\" srcset=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-1024x1024.jpg 1024w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-300x300.jpg 300w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-768x768.jpg 768w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-40x40.jpg 40w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-46x46.jpg 46w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-64x64.jpg 64w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-80x80.jpg 80w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-115x115.jpg 115w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-118x118.jpg 118w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-690x690.jpg 690w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-400x400.jpg 400w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-323x323.jpg 323w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-38x38.jpg 38w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-600x600.jpg 600w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-100x100.jpg 100w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones-290x290.jpg 290w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Jaylah-artwork-multiple-hands-holding-cellphones.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><em>Artwork by <a href=\"https:\/\/www.instagram.com\/thecre8torhouse_\/\" target=\"_blank\" rel=\"noreferrer noopener\">Jaylah A&#8217;Drianna H.<\/a> For more creative content by youth in Canada, you can explore the <a href=\"https:\/\/kidshelpphone.ca\/feel-out-loud-community-creator-space\/\">Feel Out Loud Community Creator Space.<\/a><\/em><\/p>\n\n\n<h2    id=\"if-a-volunteer-crisis-responder-is-providing-text-support-and-becomes-concerned-about-someones-safety-what-happens\"\n    class=\"acf-block-heading \"\n    >\n    If a volunteer crisis responder is providing text support and becomes concerned about someone\u2019s safety, what happens? <\/h2>\n\n\n<p>\u201cIf someone is at immediate risk of harm \/ danger and \/ or discloses abuse, then the volunteer crisis responder has a <a href=\"https:\/\/kidshelpphone.ca\/privacy-policy\/\">duty to report<\/a>. This means they\u2019ll engage emergency services (usually a local child protection service, paramedics or, less commonly, police) to help support the person\u2019s safety. The volunteer crisis responder will make an effort to continue their conversation with the texter until the situation is resolved, and \/ or emergency services have taken over.\u201d<\/p>\n\n\n<h2    id=\"what-are-a-few-ways-someone-can-help-another-person-if-theyre-in-crisis\"\n    class=\"acf-block-heading \"\n    >\n    What are a few ways someone can help another person if they\u2019re in crisis?<\/h2>\n\n\n<p>\u201cOne of the ways you can help someone in crisis is by letting them talk. You can try to listen to what they have to say, without judgment. A person\u2019s challenges may feel a lot more unmanageable when they\u2019re bottled up. By hearing someone out, you\u2019re doing a lot to help them cope with what they\u2019re going through. Other ways you can help someone are by offering them resources that are relevant to the specific issue(s) they\u2019re facing, whether that\u2019s <a href=\"https:\/\/kidshelpphone.ca\/tag-cloud?tags=anxiety\">anxiety<\/a>, <a href=\"https:\/\/kidshelpphone.ca\/tag-cloud?tags=self-injury\">self-harm<\/a>, <a href=\"https:\/\/kidshelpphone.ca\/tag-cloud?tags=depression\">depression<\/a> or anything else.\u201d<\/p>\n\n\n<h2    id=\"what-are-some-common-topics-black-youth-are-seeking-text-support-about\"\n    class=\"acf-block-heading \"\n    >\n    What are some common topics Black youth are seeking text support about?<\/h2>\n\n\n<p>\u201cSome common topics Black youth text about are managing anxiety and depression, feeling at odds with their parents \/ caregivers, culture \/ religion and racism \/ racialized violence.\u201d<\/p>\n\n\n\n\n    <div class=\"acf-block-callout-box acf-block-callout-box--right acf-block-callout-box--image\" style=\"background-color: #172A72;\">\n\n\n        \n\n        \n            <div class=\"acf-block-callout-box__wrapper acf-block-callout-box__wrapper--image d-flex\">\n\n                                    <figure><img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"660\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-school-headwrap-scarf-standing-4090_tile.jpg\" class=\"acf-block-callout-box__image\" alt=\"\" srcset=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-school-headwrap-scarf-standing-4090_tile.jpg 740w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-school-headwrap-scarf-standing-4090_tile-336x300.jpg 336w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/figure>\n                \n                <div class=\"acf-block-callout-box__content\">\n                    <h2 class=\"acf-block-callout-box__title mt-0\" style=\"color:#FFFFFF\"><\/h2>\n                    <div class=\"acf-block-callout-box__text acf-block-callout-box__text--image mt-0\" style=\"color:#FFFFFF\">\n\n                        \n                    <\/div>\n\n                    \n                        <a class=\" acf-block-callout-box__content-link\" href=\"https:\/\/kidshelpphone.ca\/get-info\/anti-black-racism-support-for-black-people-and-allies\/\" target=\"_self\"  style=\"color: #FFFFFF\">Anti-Black racism: Support for Black people and allies<\/a>\n\n                    \n                <\/div>\n            <\/div>\n\n        \n        \n\n<\/div>\n\n\n\n<!-- <\/div> -->\n\n\n\n<h2    id=\"what-barriers-do-you-think-black-youth-can-face-when-seeking-mental-health-support\"\n    class=\"acf-block-heading \"\n    >\n    What barriers do you think Black youth can face when seeking mental health support?<\/h2>\n\n\n<p>\u201cOne of the barriers that Black youth can face when seeking mental health support is the prevailing belief in the Black community that mental health issues aren\u2019t \u2018real issues.\u2019 The notion is that you can overcome mental health concerns just by \u2018toughening up\u2019 and \u2018getting over it.\u2019 And if you do seek out support, that means you\u2019re \u2018weak.\u2019 Black youth may also have difficulties finding affordable mental health support and care, as well as finding care that is accessible to them.\u201d<\/p>\n\n\n<h2    id=\"and-lastly-whats-your-favourite-way-to-practise-self-care-after-a-shift\"\n    class=\"acf-block-heading \"\n    >\n    And lastly, what\u2019s your favourite way to practise self-care after a shift? <\/h2>\n\n\n<p>\u201cMy favourite way to practise self-care after a shift is to listen to a comedy podcast. They usually get me laughing in minutes, and that\u2019s a great way to unwind and de-stress.\u201d<\/p>\n\n\n<h2    id=\"you-can-get-to-know-more-of-kids-help-phones-volunteer-crisis-responders-and-professional-counsellors-by-tapping-on-the-resources-below\"\n    class=\"acf-block-heading \"\n    >\n    You can get to know more of Kids Help Phone\u2019s volunteer crisis responders and professional counsellors by tapping on the resources below:<\/h2>\n\n\n    <div id=\"acf-block-stacked-cards-block_bc8aafd248206c6b885f9e7d28941d2f\" class=\"acf-block-stacked-cards\">\n        <div class=\"acf-block-stacked-cards__container container px-0\">\n            <div class=\"row align-items-stretch\">\n\n                \n                \n                    <div class=\"col-md-6 mb-30\">\n\n                        \n\n    <div class=\"acf-block-stacked-cards__card-wrapper\">\n\n    \n    \n        <div class=\"article-card  overflow-hidden d-flex flex-column position-relative\">\n            <div class=\"article-card__top position-relative overflow-hidden\">\n\n                \n\n                \n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/get-info\/texting-support-read-qa-crisis-responder\/\" data-cy=\"article-card\" class=\"article-card__wrapper-img d-block h-100 w-100 position-absolute\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"535\" height=\"428\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-friends-outdoors-phone-sharing-0337_WP-tile-535x428.jpg\" class=\"article-card__image position-absolute object-fit-cover w-100 h-100\" alt=\"\" \/>\n                <\/a>\n            <\/div>\n\n            <div class=\"article-card__bottom d-flex flex-column align-items-start h-100\">\n\n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/get-info\/texting-support-read-qa-crisis-responder\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none\">\n                    <span class=\"article-card__title d-block my-3\" style=\"color: #000000\">Texting for support? Read this Q&#038;A with a Crisis Responder.<\/span>\n                <\/a>\n\n                \n                \n                \n                \n                    <a href=\"https:\/\/kidshelpphone.ca\/get-info\/texting-support-read-qa-crisis-responder\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none learn-more-link\">\n                        <span class=\"article-card__button button button__text-only button__text-only--with-arrow button--font-family-basis-bold button--font-size-14 mt-auto\" style=\"color: #000000\">Learn more<\/span>\n                        <span class=\"sr-only\"> about Texting for support? Read this Q&#038;A with a Crisis Responder.<\/span>\n                    <\/a>\n\n                \n            <\/div>\n        <\/div>\n\n        \n    \n    <\/div>\n\n\n                    <\/div>\n\n                \n                    <div class=\"col-md-6 mb-30\">\n\n                        \n\n    <div class=\"acf-block-stacked-cards__card-wrapper\">\n\n    \n    \n        <div class=\"article-card  overflow-hidden d-flex flex-column position-relative\">\n            <div class=\"article-card__top position-relative overflow-hidden\">\n\n                \n\n                \n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/our-trained-volunteer-crisis-responders\/\" data-cy=\"article-card\" class=\"article-card__wrapper-img d-block h-100 w-100 position-absolute\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"428\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/our-crisis-responders_tile.jpg\" class=\"article-card__image position-absolute object-fit-cover w-100 h-100\" alt=\"\" srcset=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/our-crisis-responders_tile.jpg 740w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/our-crisis-responders_tile-336x300.jpg 336w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/>\n                <\/a>\n            <\/div>\n\n            <div class=\"article-card__bottom d-flex flex-column align-items-start h-100\">\n\n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/our-trained-volunteer-crisis-responders\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none\">\n                    <span class=\"article-card__title d-block my-3\" style=\"color: #000000\">Our trained, volunteer crisis responders<\/span>\n                <\/a>\n\n                \n                \n                \n                \n                    <a href=\"https:\/\/kidshelpphone.ca\/our-trained-volunteer-crisis-responders\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none learn-more-link\">\n                        <span class=\"article-card__button button button__text-only button__text-only--with-arrow button--font-family-basis-bold button--font-size-14 mt-auto\" style=\"color: #000000\">Learn more<\/span>\n                        <span class=\"sr-only\"> about Our trained, volunteer crisis responders<\/span>\n                    <\/a>\n\n                \n            <\/div>\n        <\/div>\n\n        \n    \n    <\/div>\n\n\n                    <\/div>\n\n                \n                    <div class=\"col-md-6 mb-30\">\n\n                        \n\n    <div class=\"acf-block-stacked-cards__card-wrapper\">\n\n    \n    \n        <div class=\"article-card  overflow-hidden d-flex flex-column position-relative\">\n            <div class=\"article-card__top position-relative overflow-hidden\">\n\n                \n\n                \n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/get-info\/counsellor-qa-what-like-newcomer\/\" data-cy=\"article-card\" class=\"article-card__wrapper-img d-block h-100 w-100 position-absolute\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"535\" height=\"428\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-street-outdoors-smiling-braces-0363_tile-1-535x428.jpg\" class=\"article-card__image position-absolute object-fit-cover w-100 h-100\" alt=\"\" \/>\n                <\/a>\n            <\/div>\n\n            <div class=\"article-card__bottom d-flex flex-column align-items-start h-100\">\n\n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/get-info\/counsellor-qa-what-like-newcomer\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none\">\n                    <span class=\"article-card__title d-block my-3\" style=\"color: #000000\">Counsellor Q&#038;A: What it\u2019s like to be a newcomer<\/span>\n                <\/a>\n\n                \n                \n                \n                \n                    <a href=\"https:\/\/kidshelpphone.ca\/get-info\/counsellor-qa-what-like-newcomer\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none learn-more-link\">\n                        <span class=\"article-card__button button button__text-only button__text-only--with-arrow button--font-family-basis-bold button--font-size-14 mt-auto\" style=\"color: #000000\">Learn more<\/span>\n                        <span class=\"sr-only\"> about Counsellor Q&#038;A: What it\u2019s like to be a newcomer<\/span>\n                    <\/a>\n\n                \n            <\/div>\n        <\/div>\n\n        \n    \n    <\/div>\n\n\n                    <\/div>\n\n                \n                    <div class=\"col-md-6 mb-30\">\n\n                        \n\n    <div class=\"acf-block-stacked-cards__card-wrapper\">\n\n    \n    \n        <div class=\"article-card  overflow-hidden d-flex flex-column position-relative\">\n            <div class=\"article-card__top position-relative overflow-hidden\">\n\n                \n\n                \n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/get-info\/kids-help-phone-counsellors-practice-self-care\/\" data-cy=\"article-card\" class=\"article-card__wrapper-img d-block h-100 w-100 position-absolute\">\n\n                    <img loading=\"lazy\" decoding=\"async\" width=\"480\" height=\"428\" src=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-studying-bed-noodles-sunny-0296_WPtile.jpg\" class=\"article-card__image position-absolute object-fit-cover w-100 h-100\" alt=\"\" srcset=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-studying-bed-noodles-sunny-0296_WPtile.jpg 740w, https:\/\/kidshelpphone.ca\/wp-content\/uploads\/teen-studying-bed-noodles-sunny-0296_WPtile-336x300.jpg 336w\" sizes=\"auto, (max-width: 480px) 100vw, 480px\" \/>\n                <\/a>\n            <\/div>\n\n            <div class=\"article-card__bottom d-flex flex-column align-items-start h-100\">\n\n                \n                \n                <a href=\"https:\/\/kidshelpphone.ca\/get-info\/kids-help-phone-counsellors-practice-self-care\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none\">\n                    <span class=\"article-card__title d-block my-3\" style=\"color: #000000\">How Kids Help Phone counsellors practice self-care<\/span>\n                <\/a>\n\n                \n                \n                \n                \n                    <a href=\"https:\/\/kidshelpphone.ca\/get-info\/kids-help-phone-counsellors-practice-self-care\/\" data-cy=\"article-card\" class=\"d-block text-decoration-none learn-more-link\">\n                        <span class=\"article-card__button button button__text-only button__text-only--with-arrow button--font-family-basis-bold button--font-size-14 mt-auto\" style=\"color: #000000\">Learn more<\/span>\n                        <span class=\"sr-only\"> about How Kids Help Phone counsellors practice self-care<\/span>\n                    <\/a>\n\n                \n            <\/div>\n        <\/div>\n\n        \n    \n    <\/div>\n\n\n                    <\/div>\n\n                \n            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n\n<p><em>Are you searching for more resources \/ support? Young people in Canada can connect with Kids Help Phone\u2019s <\/em><a href=\"https:\/\/kidshelpphone.ca\/our-e-mental-health-services\/\"><em>e-mental health services<\/em><\/a><em> at any time.<\/em><\/p>\n\n\n\n<p><em>Kids Help Phone would like to thank volunteer crisis responder Kris for sharing his story in support of youth mental health. With permission, we edited Kris\u2019s responses for length and style.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kids Help Phone\u2019s trained, volunteer crisis responders offer free, confidential text support to young people in Canada, 24\/7. But what is a crisis responder at Kids Help Phone? And how can they help young people through text-based support? In this interview, you can get to know Kris (he \/ him), one of Kids Help Phone\u2019s [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/kidshelpphone.ca\/get-info\/text-support-qa-with-a-black-crisis-responder\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"parent":0,"template":"","tags":[311,323,347,267,386,356],"articlecategory":[],"class_list":["post-66020","articles","type-articles","status-publish","hentry","tag-equity","tag-community","tag-stigma","tag-services","tag-black-youth","tag-texting"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.7 (Yoast SEO v26.7) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Text support Q&amp;A with a Black crisis responder - Kids Help Phone<\/title>\n<meta name=\"description\" content=\"In this Q&amp;A about Kids Help Phone\u2019s texting service, a trained, volunteer crisis responder shares facts about himself and how youth can get text support.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kidshelpphone.ca\/get-info\/text-support-qa-with-a-black-crisis-responder\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Text support Q&amp;A with a Black crisis responder\" \/>\n<meta property=\"og:description\" content=\"In this Q&amp;A about Kids Help Phone\u2019s texting service, a trained, volunteer crisis responder shares facts about himself and how youth can get text support.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/kidshelpphone.ca\/get-info\/text-support-qa-with-a-black-crisis-responder\/\" \/>\n<meta property=\"og:site_name\" content=\"Kids Help Phone\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-02T15:11:23+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Young-person-on-a-bench-using-a-phone-to-get-text-support_banner.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/kidshelpphone.ca\/wp-content\/uploads\/Young-person-on-a-bench-using-a-phone-to-get-text-support_banner.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Text support Q&amp;A with a Black crisis responder - 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